Privacy Policy

Industry Supplies (Part of the Ladders and Access Ltd Group) is committed to ensuring your privacy is protected. We adhere to and use information in accordance with the Data Protection Act 1998.

When you register or place an order with us online we only collect information that will help us fulfil your request and process orders.

What information do we collect, and do we use it?

We only collect and use your personal data to provide goods and service for you or your organisation. This being

  • carry out and fulfil orders and enquires
  • to inform you of other goods and services that may be of interest to you
  • To inform you of changes to our services or orders
  • To promote our goods and services that may be of use to you

When you place an order with us you will be able to opt out of the marketing promotions we operate, you can also at any time contact us to be removed from this also.

You have the right to remove and see your personal information we hold about you.

If you wish to see details of any personal information that we hold about you please contact us by way of our contact page.

Do we share your information?

We use certain third parties to carry out tasks on our behalf. These include delivering consignments & fulfilling orders. These third parties have access to this information purely on the basis of fulfilling orders and treat your personal information as fully confidential to fully comply with all applicable UK Data Protection laws., not for their own use.

We also collect information concerning your shopping preferences. We will from time to time contact you with targeted offers and information relating to our product range updates. You can opt-in and out at any time and can do so by contacting us online, or selecting “unsubscribe” at the bottom of our emails.